The Montcalm At Brewery London City

Good size room. Friendly staff. Complimentary water around hotel.

We had an amazing stay at this hotel! The location stone’s throw from Underground, that’s all you need in London. The room was spotless, and the bed was incredibly comfortable, ensuring a great night’s sleep. But what truly made the experience unforgettable was the staff. Every single one of them was genuinely friendly, always smiling, and ready to help without even the slightest hesitation. They were all dressed smartly in uniform, giving a professional and welcoming vibe from the moment we arrived. A special shoutout to Syed, who went above and beyond to make our stay even more enjoyable. If you’re looking for a place where you’ll feel truly taken care of, this is it!

The room was excellent and had been prepared for my partners birthday with balloons as a surprise. There was a bottle of 'bubbles' and chocolates too! So thoughtful. The room was on the road side of the hotel so was a little noisier than I would usually like, but its a city hotel, and it was fine for the night we stayed. The staff were very helpful and whilst the layout is certainly unusual, being several interconnected properties, we found our way around just fine. Breakfast was good, although the selection on hot food wasnt the largest Ive had, but our request for poached eggs was met with a very 'can-do' attitude and they arrived quickly and piping hot. A lovely London City financial district spot and we will return when in that part of London again.

It is not often that a hotel exceeds my expectations the way the Montcalm Brewery did. I booked the hotel online expecting the usual tiny London rooms and worn-out interiors, but it was a pleasant surprise from the second I entered the lobby to the moment I left the hotel. I stayed there for a week with my sister. Our first impression was the beautiful welcome and the helpful staff at the front desk. They were accommodating of our requests to have a room on the street side with two separate beds. The room was very clean, with comfortable beds, functioning AC, room slippers, complimentary water, tea, coffee, and cookies! The hotel itself has so much history, which was showcased through a series of photos across the hallways and facilities. I used the gym a couple of times; it was clean and well-maintained, with towels and water provided for free. The breakfast was perfect and included the hot and cold items you would expect. Our room was cleaned daily, and the staff couldn't have been nicer. Mayuri and Katina made sure we had everything we needed and pampered us with extra towels and extra pillows. On our last day, we walked into our room to find complimentary drinks and macarons. I made sure to call and thank Rodhika personally for her nice gesture. This hotel was a random find on a hotel booking website, but now it will be my destination whenever I'm in London. I know that my review sounds a little too positive, but I honestly can't think of anything negative to mention.

The property is very large in size and very nice to look at. You will always be greeted by lovely staff in the reception. The connecting bar named the Jugged Hare is also nice. The layout is so big that it’s easy to get lost.